The RedHouse Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds36
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2020-09-30
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some visitors describe finding their relatives content and settled, with staff creating a welcoming atmosphere during visits. However, experiences vary considerably, and other families have encountered less positive situations.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership52
- Resident happiness68
What inspectors found
Inspected 2020-09-30
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2025 inspection, covering areas such as staff training, care planning, healthcare access, and nutrition. The published summary does not include specific observations about dementia training content, how frequently care plans are reviewed, or how GP and specialist access is arranged. The home's specialism in dementia, mental health conditions, and physical disabilities means effective practice in these areas is particularly important. The overall improvement in the home's rating suggests that earlier concerns about effectiveness have been addressed to inspectors' satisfaction.Is this home caring?
The Caring domain was rated Good at the August 2025 inspection, which covers staff warmth, dignity, respect, and support for independence. This is one of the most significant ratings for families, as it reflects how inspectors experienced the quality of human interaction in the home. The published summary does not include verbatim quotes from residents or relatives, or specific observations of staff behaviour. The home supports people with dementia, for whom non-verbal and emotional communication is particularly important. The Good rating indicates inspectors did not identify concerns about how people were treated.Is the home responsive?
The Responsive domain was rated Good at the August 2025 inspection, covering how well the home meets individual needs, provides meaningful activities, and handles concerns and complaints. The home supports people with dementia, mental health conditions, and physical disabilities, so responsiveness to individual and changing needs is central. The published summary does not include specific detail on activity provision, individual care tailoring, or how complaints are handled. No information is available about one-to-one engagement for residents who cannot participate in group activities.Is the home well-led?
The Well-led domain was rated Requires Improvement at the August 2025 inspection. This is the only domain not rated Good and means inspectors identified specific concerns about governance, accountability, or the management culture that had not been resolved at the time of the inspection. The home's overall rating improved to Good despite this, which suggests the caring and operational domains are functioning well. However, a Requires Improvement in Well-led means there is a gap between how care is delivered day to day and how well it is overseen and improved systematically. The published summary does not detail what specific governance concerns were identified.
Source: CQC inspection report →
What the evidence base says
The home caters for people over 65 with dementia, mental health conditions and physical disabilities. They have experience supporting residents with complex care needs. Some families specifically mention good dementia care, though experiences differ. When visiting, it's worth discussing their approach to dementia support and how they maintain consistency. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The RedHouse Care Home scores 71 out of 100, reflecting a genuinely positive picture in day-to-day care, warmth, and safety, held back by a Requires Improvement rating in leadership and the limited specific detail available in the published inspection findings.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Some visitors describe finding their relatives content and settled, with staff creating a welcoming atmosphere during visits. However, experiences vary considerably, and other families have encountered less positive situations.
What inspectors have recorded
The home has faced challenges with staff retention that some families feel has affected continuity of care. While certain visitors praise the professionalism they've witnessed, others have experienced gaps in daily routines and handover procedures.
How it sits against good practice
Given the mixed experiences families have shared, spending time at the home and talking with current relatives could help you understand whether it's the right fit.
Worth a visit
The RedHouse Care Home at 2 Southampton Road, Fareham was assessed in August 2025 and rated Good overall, with Good ratings across Safe, Effective, Caring, and Responsive domains. This is a meaningful improvement from its previous Requires Improvement overall rating and signals that the home has made real progress. The home supports up to 36 people, including those living with dementia, mental health conditions, and physical disabilities. The main uncertainty is in leadership: Well-led was rated Requires Improvement, which means inspectors identified gaps in governance or management accountability that had not yet been resolved. This matters because leadership stability is one of the strongest predictors of whether good care is sustained over time. On a visit, ask to meet the registered manager, find out how long they have been in post, and ask what specific changes are being made to address the Well-led concerns. The published inspection summary is brief, so many of the specifics families care most about, including night staffing numbers, agency use, dementia training content, and how families are kept informed, will need to be explored directly with the home.
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In Their Own Words
How The RedHouse Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Fareham care home balancing dementia expertise with staffing challenges
Compassionate Care in Fareham at The RedHouse Care Home
The RedHouse Care Home in Fareham offers specialist support for people living with dementia and other complex needs. While some families speak warmly of the professional care their relatives receive, others have raised concerns about consistency. It's worth taking time to visit and ask about current staffing arrangements when making your decision.
Who they care for
The home caters for people over 65 with dementia, mental health conditions and physical disabilities. They have experience supporting residents with complex care needs.
Some families specifically mention good dementia care, though experiences differ. When visiting, it's worth discussing their approach to dementia support and how they maintain consistency.
“Given the mixed experiences families have shared, spending time at the home and talking with current relatives could help you understand whether it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The RedHouse Care Home scores 71 out of 100, reflecting a genuinely positive picture in day-to-day care, warmth, and safety, held back by a Requires Improvement rating in leadership and the limited specific detail available in the published inspection findings.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Some visitors describe finding their relatives content and settled, with staff creating a welcoming atmosphere during visits. However, experiences vary considerably, and other families have encountered less positive situations.
What inspectors have recorded
The home has faced challenges with staff retention that some families feel has affected continuity of care. While certain visitors praise the professionalism they've witnessed, others have experienced gaps in daily routines and handover procedures.
How it sits against good practice
Given the mixed experiences families have shared, spending time at the home and talking with current relatives could help you understand whether it's the right fit.
Worth a visit
The RedHouse Care Home at 2 Southampton Road, Fareham was assessed in August 2025 and rated Good overall, with Good ratings across Safe, Effective, Caring, and Responsive domains. This is a meaningful improvement from its previous Requires Improvement overall rating and signals that the home has made real progress. The home supports up to 36 people, including those living with dementia, mental health conditions, and physical disabilities. The main uncertainty is in leadership: Well-led was rated Requires Improvement, which means inspectors identified gaps in governance or management accountability that had not yet been resolved. This matters because leadership stability is one of the strongest predictors of whether good care is sustained over time. On a visit, ask to meet the registered manager, find out how long they have been in post, and ask what specific changes are being made to address the Well-led concerns. The published inspection summary is brief, so many of the specifics families care most about, including night staffing numbers, agency use, dementia training content, and how families are kept informed, will need to be explored directly with the home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The RedHouse Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How The RedHouse Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Fareham care home balancing dementia expertise with staffing challenges
Compassionate Care in Fareham at The RedHouse Care Home
The RedHouse Care Home in Fareham offers specialist support for people living with dementia and other complex needs. While some families speak warmly of the professional care their relatives receive, others have raised concerns about consistency. It's worth taking time to visit and ask about current staffing arrangements when making your decision.
Who they care for
The home caters for people over 65 with dementia, mental health conditions and physical disabilities. They have experience supporting residents with complex care needs.
Some families specifically mention good dementia care, though experiences differ. When visiting, it's worth discussing their approach to dementia support and how they maintain consistency.
Management & ethos
The home has faced challenges with staff retention that some families feel has affected continuity of care. While certain visitors praise the professionalism they've witnessed, others have experienced gaps in daily routines and handover procedures.
“Given the mixed experiences families have shared, spending time at the home and talking with current relatives could help you understand whether it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
